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Privacy Policy

Last Updated: February 18, 2026

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1. INTRODUCTION

Welcome to Nverlift ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nverlift.com (the "Site") and use our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not access the Site.

Contact Information:

  • Business Name: Nverlift

  • Location: Gauteng, South Africa

  • Website: nverlift.com

  • Email: Sales@nverlift.com

2. INFORMATION WE COLLECT

We collect information that you provide directly to us, information we obtain automatically when you use our Site, and information from third-party sources.

2.1 Personal Information You Provide to Us

We may collect the following personal information when you use our Site:

  • Contact Information: Name, email address, phone number, mailing address

  • Account Information: Username, password, and other registration information

  • Transaction Information: Payment information, billing address, shipping address, and purchase history

  • Communication Data: Information you provide when you contact us through forms, email, or other communication channels

  • User-Generated Content: Reviews, comments, feedback, and other content you submit

  • Social Media Information: Information from your social media accounts if you connect them to our Site

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and usage:

  • Device Information: IP address, browser type, operating system, device identifiers

  • Usage Data: Pages visited, time spent on pages, links clicked, referring/exit pages

  • Location Data: General geographic location based on IP address

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information (see Section 8 for details)

2.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Wix platform services and tools

  • Payment processors

  • Public databases

  • Marketing partners

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

3.1 To Provide and Manage Our Services

  • Process and fulfill your orders

  • Manage your account and provide customer support

  • Send order confirmations, invoices, and shipping notifications

  • Respond to your inquiries and requests

3.2 To Improve Our Site and Services

  • Analyze usage patterns and trends

  • Conduct research and development

  • Test new features and functionality

  • Troubleshoot technical issues

3.3 For Marketing and Communication

  • Send promotional emails and newsletters (with your consent)

  • Provide personalized content and recommendations

  • Conduct surveys and gather feedback

  • Inform you about new products, services, and special offers

3.4 For Legal and Security Purposes

  • Comply with legal obligations and respond to legal requests

  • Protect against fraud, unauthorized transactions, and other illegal activities

  • Enforce our terms and conditions

  • Protect the rights, property, and safety of Nverlift, our users, and others

4. LEGAL BASIS FOR PROCESSING (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information and context:

  • Consent: You have given us explicit consent to process your information for specific purposes

  • Contract Performance: Processing is necessary to fulfill our contract with you (e.g., completing your purchase)

  • Legal Obligation: We must process your information to comply with the law

  • Legitimate Interests: Processing is in our legitimate business interests and does not override your rights

5. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Wix: Our website hosting platform

  • Payment Processors: To process transactions securely

  • Shipping and Fulfillment Partners: To deliver your orders

  • Email Service Providers: To send communications

  • Analytics Providers: To analyze Site usage

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Business Transfers

If Nverlift is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required by law or in response to:

  • Court orders or legal processes

  • Government or regulatory requests

  • Protection of our rights, property, or safety

  • Investigation of fraud or security issues

5.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

6. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than South Africa, including countries that may not have the same data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

If you are located in the EEA, we ensure that data transfers comply with GDPR requirements through:

  • Standard Contractual Clauses approved by the European Commission

  • Adequacy decisions

  • Other lawful transfer mechanisms

7. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

  • Account Information: Retained while your account is active and for a reasonable period thereafter

  • Transaction Records: Retained for accounting and legal compliance purposes (typically 5-7 years)

  • Marketing Data: Retained until you unsubscribe or request deletion

  • Technical Data: Retained for the period necessary for analytics and security purposes

When we no longer need your information, we will securely delete or anonymize it.

8. COOKIES AND TRACKING TECHNOLOGIES

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our Site. We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content.

8.2 Types of Cookies We Use

Essential Cookies: Necessary for the Site to function properly (e.g., shopping cart, security)

Performance Cookies: Collect information about how you use our Site to help us improve it

Functionality Cookies: Remember your preferences and settings

Marketing Cookies: Track your browsing habits to deliver relevant advertisements

8.3 Third-Party Cookies

Our Site may use third-party cookies from:

  • Wix platform services

  • Analytics providers (e.g., Google Analytics)

  • Social media platforms

8.4 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Site. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

9.1 General Rights

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information (subject to legal obligations)

  • Objection: Object to our processing of your information

  • Restriction: Request restriction of processing in certain circumstances

  • Data Portability: Request transfer of your information to another service provider

  • Withdraw Consent: Withdraw consent for processing based on consent

9.2 GDPR Rights (EEA Residents)

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to lodge a complaint with your local data protection authority

  • The right to object to automated decision-making and profiling

9.3 CCPA Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • Right to Know: Request information about the categories and specific pieces of personal information we collect

  • Right to Delete: Request deletion of your personal information

  • Right to Opt-Out: Opt-out of the sale of your personal information (Note: We do not sell personal information)

  • Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

9.4 POPIA Rights (South African Residents)

Under the Protection of Personal Information Act (POPIA), South African residents have the right to:

  • Request access to and correction of personal information

  • Object to processing

  • Lodge a complaint with the Information Regulator

9.5 How to Exercise Your Rights

To exercise any of these rights, please contact us at [your contact email]. We will respond to your request within the timeframe required by applicable law (typically 30 days).

10. SECURITY OF YOUR INFORMATION

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest

  • Secure socket layer (SSL) technology

  • Regular security assessments and updates

  • Access controls and authentication procedures

  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11. THIRD-PARTY WEBSITES AND SERVICES

Our Site may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

Wix Platform: Our Site is built on the Wix platform. Wix may collect and process certain information as described in their privacy policy, available at www.wix.com/about/privacy.

12. CHILDREN'S PRIVACY

Our Site is not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

13. DO NOT TRACK SIGNALS

Some browsers have a "Do Not Track" feature that signals websites you visit that you do not want your online activity tracked. Our Site does not currently respond to Do Not Track signals.

14. MARKETING COMMUNICATIONS

14.1 Opt-In

We will only send you marketing communications if you have consented to receive them.

14.2 Opt-Out

You can opt-out of receiving marketing emails at any time by:

  • Clicking the "unsubscribe" link in any marketing email

  • Contacting us at [your contact email]

  • Updating your account preferences

Please note that even if you opt-out of marketing communications, we may still send you transactional emails related to your orders and account.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on this page

  • Updating the "Last Updated" date

  • Sending you an email notification (for significant changes)

Your continued use of the Site after changes are posted constitutes your acceptance of the updated Privacy Policy.

16. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Nverlift
Gauteng, South Africa
Email: sales@nverlift.com
Website: nverlift.com

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For POPIA-related inquiries, you may also contact the South African Information Regulator:

17. CONSENT

By using our Site, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

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